Privacy policy

Finally Heart is committed to protect and respect your privacy. 

Unless you open an account, we do not collect any personal information about you.

Feel free to contact us should you have any questions regarding our Privacy Policy via info@finallyheart.com.au

How information about you might be captured

We obtain information about you when you use our website, for example, when you contact us about products and services, purchase any products from our website or if you register to receive our newsletters.

The type of information collected from you

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

How we use your information

We may use your information to:

  • process orders that you have submitted;
  • seek your views or comments on the services we provide;
  • notify you of changes to our products;
  • send you communications which you have requested and that may be of interest to you.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

We will not sell or rent your information to third parties.

Cookies

Finally Heart, like many other businesses make use of cookies. “Cookies” are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.

It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardians permission beforehand whenever you provide us with personal information.

Contact Us

Contact us via email: info@finallyheart.com.au should you have any questions or concerns.

We keep this Policy under regular review.

This Policy was last updated in August 2020.